Utilizing a broad range of skills and experience acquired over 50 years, PHG Consulting is a world leader in crafting creative solutions for the travel and hospitality industry. Our global team of industry experts delivers a vast portfolio of consulting services that brings organizations through the complete marketing process, while providing them with unparalleled access to travel trade decision makers, media, and consumers around the world.

We specialize in crafting intelligent, integrated campaigns that drive strategic results to ultimately increase revenue and visitor awareness and connect global clients to key source markets. 

Services

Luxury Client Advisory Services
Our experts will guide your hotel’s positioning through a wide range of areas catering to the world’s most sophisticated travelers.
Travel Trade Representation & Outreach
We help our clients build relationships with tour operators, travel agents, travel trade, and other business-to-business groups that increase awareness of their destination and drive more arrivals.
Tourism Product Development
We analyze and evaluate existing tourism product, identify appropriate and profitable segments, and respond to market challenges by recommending enhancements to improve the customers’ experience before, during, and after their trip.
Web Development
We create engaging, responsive websites that inspire and educate visitors.
Crisis Management Icon
Crisis Management-Travel & Tourism
Strategic, proactive crisis management is paramount to retaining a consistent, positive image and staying top-of-mind among the travel trade and consumer communities during situations affecting travel and tourism.
PR & Media Relations
Public Relations and media outreach are essential to increasing awareness and influencing actions that will ultimately result in increased business. We leverage our rich, long-term media relationships with key contacts across the globe to secure high-impact editorial exposure on local, national, and international levels, ultimately driving sales and brand awareness.
Social Media
Our integrated, multi-faceted social media approach creates awareness, engagement, and loyalty for your destination or hotel while building a virtual community across platforms.
Press Release Distribution
In addition to offering full-scale, customized public relations programs, PHG Consulting can support specific editorial objectives through a variety of dedicated services.
Crisis Management Icon
Crisis Management-Hospitality
Strategic, proactive crisis management is paramount to retaining a consistent, positive image and staying top-of-mind among the travel trade and consumer communities during situations affecting travel and tourism.
Training Solutions
Our accredited training team offers professional development services in hospitality and destination management, hotel revenue and distribution, and group sales. We create and deliver custom workshops, classes, and extended courses for a broad range of audiences and topics.
Marketing Campaigns & Advertising
An integrated marketing campaign that incorporates both traditional and digital channels will keep your company or organization in focus. We design strategic marketing and advertising plans, gather and create image and content components, and implement and track placements to ensure success.
Digital Marketing
Today’s consumers look to real-time video and inspirational images more than ever as they are making their purchasing decisions. We will help you capture their attention by providing a complete suite of digital marketing services including campaign design, website development, search engine optimization (SEO) and marketing (SEM), regional programs, and promotions.
Sales
Sales
With services ranging from talent acquisition and interim sales to business plan execution, our team is ready to assist you with all aspects of your sales strategy and management needs.
Events
Our team creates innovative trade, media, and consumer events, handling all of the details from start to finish.
Investment Consulting
Our team’s experience, connections, and knowledge will help you identify tourism investment priorities and adapt to make the most of changing market conditions from increasing lodging supply to improving infrastructure and beyond.
Revenue Management
Grow your hotel’s revenue and profits by tapping into the expertise of our revenue management consultants. Let us assess your current position and processes and assist you in taking control of your revenue management through training programs, automated tools, and expert guidance.
Reservation Services
Efficient, well managed reservations services and a call center are necessary in order to grow your business. Consider outsourcing the process to us to keep your costs down.
Brand Creation & Design
We combine the power of storytelling with inspiring narratives to create brand identities that resonate with travelers and set your travel & tourism organization or hospitality company apart from the competition.
Hotel & Resort Operations
Hotel & Resort Operations
Let us elevate your property by developing your brand standards, delivering new F&B concepts, conducting standards training, and providing interim management.
Hotel Pre-Opening Services
Hotel Pre-Opening Services
Our experts will guide you during your pre-opening journey to ensure all necessary measures are in place to achieve success. A critical path is developed together and followed through to opening.
Property Transition/Conversion Management
Property Transition/Conversion Management
We will help you transition from a chain branded hotel to a more profitable independent property by providing a proven yet tailor-made conversion plan.
Renovation & Refurbishment
Renovation & Refurbishment
A brand-driven refurbishment and furnishing plan with bespoke FF&E and OS&E development will generate increased revenue and build greater engagement with your guests.
Luxury Client Advisory Services
Our experts will guide your hotel’s positioning through a wide range of areas catering to the world’s most sophisticated travelers.
Travel Trade Representation & Outreach
We help our clients build relationships with tour operators, travel agents, travel trade, and other business-to-business groups that increase awareness of their destination and drive more arrivals.
Tourism Product Development
We analyze and evaluate existing tourism product, identify appropriate and profitable segments, and respond to market challenges by recommending enhancements to improve the customers’ experience before, during, and after their trip.
Web Development
We create engaging, responsive websites that inspire and educate visitors.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris vitae libero lobortis, ultrices nisi sit amet, faucibus diam. Pellentesque aliquet dapibus lacinia. Aliquam eu arcu vitae felis cursus vestibulum sit amet vel orci. Suspendisse eget tortor non odio ultrices tempor. Ut ipsum odio, tempor in nibh a, scelerisque aliquet tortor. Phasellus facilisis felis nisl, sed bibendum est blandit sed. Vestibulum tempus malesuada urna. Cras ultricies felis enim. In vel est magna. Praesent quis venenatis sapien. Aliquam enim erat, dapibus ac odio vitae, ullamcorper placerat eros. Nulla tincidunt maximus finibus.

In tristique turpis eget pharetra dapibus. Sed egestas ipsum nec lobortis scelerisque. Morbi dictum purus non odio tincidunt consectetur. Praesent vestibulum dapibus libero, vitae vestibulum nisi ornare consectetur. Mauris iaculis nibh a consectetur euismod. Donec dignissim felis gravida varius elementum. Aliquam consequat leo nec orci feugiat, sed fringilla metus fringilla. Nam suscipit iaculis porttitor. Sed id metus suscipit, fermentum lorem id, faucibus dolor. Quisque finibus ultrices ullamcorper. In eu dui massa.

Quisque elementum erat id porta placerat. Sed a arcu non mauris tempus sodales mattis vitae odio. Duis sed lorem massa. Duis in nulla malesuada, pharetra magna id, bibendum risus. Maecenas blandit nisi scelerisque sem tristique, et viverra mauris tristique. Donec ullamcorper ornare velit, a efficitur libero convallis accumsan. Nam in blandit urna. Vivamus et dignissim sem. Aenean rutrum a magna non posuere. Suspendisse dapibus interdum orci, a elementum massa tincidunt et.

Clients

Our priority is ensuring our clients’ success. 

The global presence of the PHG Consulting team, coupled with our company’s 50-year legacy in
hospitality and tourism consulting, enables us to offer full-service recommendations and
solutions to all types and sizes of travel & tourism organizations and hospitality companies.