Services

We develop and implement market-specific strategies
that bring a competitive advantage to travel & tourism
organizations and hospitality companies. Offering a complete
suite of services to satisfy both business-to-business and
business-to-consumers objectives, we custom-tailor solutions
to help your company build awareness, increase arrivals,
extend length of stay, boost loyalty, and increase traveler spend.

Luxury Client Advisory Services

Our experts will guide your hotel’s positioning through a wide range of areas catering to the world’s most sophisticated travelers.

Travel Trade Representation & Outreach

We help our clients build relationships with tour operators, travel agents, travel trade, and other business-to-business groups that increase awareness of their destination and drive more arrivals.

Tourism Product Development

We analyze and evaluate existing tourism product, identify appropriate and profitable segments, and respond to market challenges by recommending enhancements to improve the customers’ experience before, during, and after their trip.

Web Development

We create engaging, responsive websites that inspire and educate visitors.

Load More Services

Luxury Client Advisory Services

Our experts will guide your hotel’s positioning through a wide range of areas catering to the world’s most sophisticated travelers.

Travel Trade Representation & Outreach

We help our clients build relationships with tour operators, travel agents, travel trade, and other business-to-business groups that increase awareness of their destination and drive more arrivals.

Tourism Product Development

We analyze and evaluate existing tourism product, identify appropriate and profitable segments, and respond to market challenges by recommending enhancements to improve the customers’ experience before, during, and after their trip.

Web Development

We create engaging, responsive websites that inspire and educate visitors.

Crisis Management-Travel & Tourism

Strategic, proactive crisis management is paramount to retaining a consistent, positive image and staying top-of-mind among the travel trade and consumer communities during situations affecting travel and tourism.

PR & Media Relations

Public Relations and media outreach are essential to increasing awareness and influencing actions that will ultimately result in increased business. We leverage our rich, long-term media relationships with key contacts across the globe to secure high-impact editorial exposure on local, national, and international levels, ultimately driving sales and brand awareness.

Our integrated, multi-faceted social media approach creates awareness, engagement, and loyalty for your destination or hotel while building a virtual community across platforms.

Press Release Distribution

In addition to offering full-scale, customized public relations programs, PHG Consulting can support specific editorial objectives through a variety of dedicated services.

Crisis Management-Hospitality

Strategic, proactive crisis management is paramount to retaining a consistent, positive image and staying top-of-mind among the travel trade and consumer communities during situations affecting travel and tourism.

Training Solutions

Our accredited training team offers professional development services in hospitality and destination management, hotel revenue and distribution, and group sales. We create and deliver custom workshops, classes, and extended courses for a broad range of audiences and topics.

Marketing Campaigns & Advertising

An integrated marketing campaign that incorporates both traditional and digital channels will keep your company or organization in focus. We design strategic marketing and advertising plans, gather and create image and content components, and implement and track placements to ensure success.

Digital Marketing

Today’s consumers look to real-time video and inspirational images more than ever as they are making their purchasing decisions. We will help you capture their attention by providing a complete suite of digital marketing services including campaign design, website development, search engine optimization (SEO) and marketing (SEM), regional programs, and promotions.

With services ranging from talent acquisition and interim sales to business plan execution, our team is ready to assist you with all aspects of your sales strategy and management needs.

Our team creates innovative trade, media, and consumer events, handling all of the details from start to finish.

Investment Consulting

Our team’s experience, connections, and knowledge will help you identify tourism investment priorities and adapt to make the most of changing market conditions from increasing lodging supply to improving infrastructure and beyond.

Revenue Management

Grow your hotel’s revenue and profits by tapping into the expertise of our revenue management consultants. Let us assess your current position and processes and assist you in taking control of your revenue management through training programs, automated tools, and expert guidance.

Reservation Services

Efficient, well managed reservations services and a call center are necessary in order to grow your business. Consider outsourcing the process to us to keep your costs down.

Brand Creation & Design

We combine the power of storytelling with inspiring narratives to create brand identities that resonate with travelers and set your travel & tourism organization or hospitality company apart from the competition.

Hotel & Resort Operations

Let us elevate your property by developing your brand standards, delivering new F&B concepts, conducting standards training, and providing interim management.

Hotel Pre-Opening Services

Our experts will guide you during your pre-opening journey to ensure all necessary measures are in place to achieve success. A critical path is developed together and followed through to opening.

Property Transition/Conversion Management

We will help you transition from a chain branded hotel to a more profitable independent property by providing a proven yet tailor-made conversion plan.

Renovation & Refurbishment

A brand-driven refurbishment and furnishing plan with bespoke FF&E and OS&E development will generate increased revenue and build greater engagement with your guests.

How May We Help You?